General Terms and Conditions (GTC)

§ 1 Scope of Application

These General Terms and Conditions (GTC) apply to all services provided by Investment Coins UG (haftungsbeschränkt), Hiesfelderstr. 103, 46147 Oberhausen, Germany, hereinafter referred to as "TriaTex", via the platform triatex.de.

These GTC apply to the use of the web-based TriaTex platform, including free user accounts, paid subscriptions, digital services, synchronisation functions, analysis functions, notification functions, upload functions, export functions, early access functions and other services.

The offering is directed at consumers. By registering, the user accepts these GTC. Conflicting terms of the user are not accepted unless TriaTex expressly agrees to them in writing. Individual agreements take precedence over these GTC.

§ 2 Provider and Contracting Party

Investment Coins UG (haftungsbeschränkt)
Hiesfelderstr. 103
46147 Oberhausen
Germany
Email: info@investment-coins.de

Where reference is made to "TriaTex", "we", "us" or "platform", this refers to Investment Coins UG (haftungsbeschränkt) as the provider. Where reference is made to "user", "you" or "customer", this refers to the natural person who registers a user account or uses the platform.

§ 3 Description of Services

TriaTex is a web-based trading management platform for private traders for self-organisation, documentation, analysis and management of trading activities. The platform offers in particular:

• Management of trading plans, strategies and rules
• Live synchronisation with MetaTrader 4 and MetaTrader 5 via an Expert Advisor
• Documentation of trades, sessions and analyses
• Statistical evaluations and goal tracking
• Economic calendar and market timing tools
• Automated pre-market scan report (Pro and Premium only)
• Rule Watcher with warning system, yellow card, red card and audio alerts
• Prop firm rule monitoring in real time
• Journal, analytics and confluence tracking
• File storage for chart-related screenshots
• Telegram notifications (Premium)
• Cron Rule Watcher with Telegram alerts (Premium)
• Algo bot monitoring and live analytics (Premium)
• System Confidence Score for bots (Premium)
• Early access to new features (Premium)

The scope of services depends on the plan selected. TriaTex does not owe any particular economic success, improvement of trading results, or complete and error-free data analysis at all times.

§ 4 No Investment Advice, No Financial Advice and No Guarantee of Success

TriaTex is a tool for self-organisation, trading documentation and technical analysis. TriaTex does not constitute investment advice, financial advice, asset management advice, tax advice, legal advice, trading recommendations or any solicitation to buy or sell financial instruments.

All information, warnings, evaluations, statistics, scores, scan results, rule checks and notifications provided by TriaTex are for the user's personal information and preparation only.

Trading decisions are made solely by the user at their own responsibility. Trading in financial instruments involves significant risks and may result in the complete loss of capital invested. Past results do not permit reliable conclusions about future results. TriaTex does not guarantee profits, risk reduction or improvement of trading performance.

§ 5 Registration, User Account and Age Restriction

Registration is only possible from the age of 18. Minors may not use the platform.

• The user must provide complete, accurate and current information.
• The user is obliged to keep the data stored in the account up to date.
• The user is responsible for the security of their password and login credentials.
• Login credentials must be kept confidential and must not be passed on to third parties.
• Account sharing is prohibited. Access is exclusively for the registered user.
• The user is obliged to inform TriaTex immediately if there is reason to suspect that unauthorised third parties have gained access to their account.

§ 6 Mobile Number Verification and One Account Per Person

Only one account is permitted per natural person. Creating multiple accounts to circumvent plan limits, storage limits, bans, bot limits or other restrictions is not permitted.

TriaTex may require mobile number verification by SMS. Twilio Verify or a comparable service may be used for this purpose. A verified mobile number may generally only be assigned to one user account.

The user is obliged to provide a mobile number that is actually assigned to them. The use of third-party mobile numbers, temporary numbers or automated verification services is prohibited.

§ 7 Conclusion of Contract and Commencement of Contract

The contract for the use of TriaTex commences with the registration of the user account.

• Free plan: The usage contract is concluded upon successful registration.
• Paid plans: The contract is concluded when the user selects the desired plan, successfully authorises the payment via Stripe, and TriaTex activates paid access.

The user may correct input errors before completing the order. TriaTex may refuse to accept a registration or order if there are substantiated grounds for suspecting misuse, false statements, security risks or previous bans.

§ 8 Plans and Scope of Services

If a plan limit is reached, TriaTex may block further use of the affected function. TriaTex may amend, restrict or discontinue the Free plan to the extent permitted by law.

§ 9 Prices, Discounts, Payment and Billing

Under the current plan structure, the Pro plan costs €9.90 per month and the Premium plan costs €29.90 per month. TriaTex may grant a discount of 20% for annual upfront payment.

Paid plans are billed monthly or annually in advance. Payments are processed via Stripe. The user is obliged to provide valid payment details and keep them up to date.

If a payment is not successfully processed, TriaTex may suspend access to paid functions, downgrade the plan to Free or terminate the contract. Invoices are provided electronically. Pro-rata refunds of fees already paid upon early termination are generally not made. Statutory refund entitlements remain unaffected.

§ 10 Duration, Automatic Renewal and Termination

Paid subscriptions have a term of one month unless annual payment is chosen. They renew automatically for the respective period unless cancelled before the end of the current billing period.

The user may cancel the subscription at any time with effect from the end of the current billing period. After cancellation, use of paid functions generally remains possible until the end of the paid period. Cancellation does not affect payment claims already arisen. The right to extraordinary termination for good cause remains unaffected.

§ 11 Right of Withdrawal for Consumers

Consumers have a statutory right of withdrawal. The withdrawal period is 14 days from the conclusion of the contract. The withdrawal may be declared by email to: info@investment-coins.de.

The right of withdrawal may lapse early under the statutory conditions if the user expressly requests TriaTex to begin providing the service before the withdrawal period expires and confirms that they lose their right of withdrawal upon full performance by TriaTex.

Where the right of withdrawal is validly exercised, payments already made will be refunded in accordance with statutory provisions. Details are set out in the Right of Withdrawal Notice in Appendix 1.

§ 12 Right to Use the Platform

For the duration of the contract, the user is granted a simple, non-exclusive, non-transferable and revocable right to use the TriaTex platform within the framework of these GTC and the plan booked. The right of use is limited to the personal use of the registered user.

The user may not copy, rent, lease, sell, transfer, sublicense or offer the platform to third parties as their own service. All rights to the platform remain with Investment Coins UG (haftungsbeschränkt) or the respective rights holders. The user may not extract, automatically read, reconstruct, decompile or use components of the platform for competing products.

§ 13 User Obligations and Prohibited Use

The user undertakes:

• to use the platform only for lawful purposes
• not to provide false information
• not to pass on login credentials to third parties
• not to carry out automated queries, load tests, scraping operations, DDoS attacks or penetration tests
• not to upload third-party copyright-protected content without permission
• not to carry out reverse engineering, decompilation or circumvention of technical protection measures
• not to exploit security vulnerabilities or introduce malware
• not to use the platform for unlawful, fraudulent or abusive purposes
• not to manipulate the Expert Advisor or use it for purposes other than synchronising their own trading data

Violations may result in suspension, extraordinary termination and deletion of unlawful content.

§ 14 User Content, Screenshots, Uploads and Storage Quotas

The user may store their own trading data, notes, sessions, analyses and chart-related screenshots. The user remains the holder of rights to the content they enter or upload and grants TriaTex the right, for the duration of the contract, to technically store, process, display and back up the content.

Screenshots may only contain chart-related content. They may not, in particular, contain broker logos, personal data, confidential information of third parties or third-party trademarks. The user is solely responsible for ensuring that uploaded content does not infringe third-party rights.

TriaTex is entitled to remove unlawful or abusive content. Available storage quotas depend on the plan booked. If the storage quota is reached, further uploads may be blocked.

§ 15 Trading Data, MT4/MT5 and Expert Advisor

Synchronisation with MetaTrader 4 or MetaTrader 5 is carried out via an Expert Advisor provided by TriaTex. The Expert Advisor does not open trades, close trades, modify orders or modify positions. It exclusively reads data and transmits it to TriaTex.

The trading data processed may include in particular: positions, account balance, equity, drawdown, profit and loss, broker name, account number, open and closed positions, trade times, instruments, lot sizes, and order and position data.

TriaTex does not warrant that synchronisation will function correctly, completely or without interruption at all times. The user is obliged to verify all information relevant to their trading decisions directly with the broker, in MetaTrader and from other original sources.

§ 16 Bot Monitoring, Algo Accounts and Transaction Limit

The Premium plan may include functions for monitoring algo accounts, bots or automated trading strategies. TriaTex does not provide bots that independently make trading decisions.

The use of proprietary or third-party bots is entirely at the user's own risk. A maximum of 100 transactions per day per bot is permitted. If this limit is exceeded, TriaTex may suspend the affected bot, synchronisation, alert functions or the user account.

The System Confidence Score is a technical evaluation based on available data. It is not a recommendation, risk guarantee, performance forecast or investment advice. TriaTex is not liable for losses, malfunctions or disadvantages arising from the use of bots or algo trading.

§ 17 Prop Firm Rules and Rule Watcher

TriaTex may provide functions for monitoring prop firm rules. The Rule Watcher may display warnings, yellow cards, red cards and audio alerts. These functions serve exclusively for technical support and personal information of the user.

TriaTex does not warrant that all rules of a prop firm will be recognised completely, correctly, currently or in time. The user remains solely responsible for reading, understanding and complying with the applicable rules of their prop firm.

TriaTex is not liable for lost challenges, suspended accounts, refused payouts, rule violations or other disadvantages in connection with prop firm rules.

§ 18 Pre-Market Scan Report

The pre-market scan report is generated fully automatically on the basis of publicly available market data and serves exclusively for the user's personal information and preparation. It expressly does not constitute investment advice, financial advice, trading recommendations or any solicitation to buy or sell financial instruments.

Scan results may be incorrect, incomplete or outdated. TriaTex does not warrant accuracy, completeness or currency. Past patterns do not permit reliable conclusions about future price movements. TriaTex is not liable for damages, losses or lost profits arising from the use of or reliance on scan results.

§ 19 Telegram Notifications

The Premium plan may include Telegram notifications. Telegram notifications are provided on a best-effort basis. TriaTex does not guarantee that Telegram messages will be delivered at all times, on time, completely or without errors.

Delivery may be impaired by technical failures, maintenance, Telegram-side restrictions, network problems or incorrect user settings. Missing, delayed or erroneous Telegram notifications do not give rise to any claims against TriaTex. The user must not base trading decisions solely on Telegram notifications.

§ 20 Support and Priority Support

TriaTex provides support in accordance with the plan booked. Priority Support is included in the Pro and Premium plans and means that TriaTex processes support requests from these users on a preferential basis.

The target response time for Priority Support is within 12 hours on business days (Monday to Friday, excluding public holidays in North Rhine-Westphalia). A specific response time, resolution time or successful error resolution is not guaranteed. Support does not include investment advice, financial advice, trading advice or individual prop firm advice.

§ 21 Availability, Maintenance and Force Majeure

TriaTex strives for high availability but does not guarantee uninterrupted availability. No minimum availability or service level agreement is owed. Maintenance work may be carried out at any time.

Force majeure includes in particular natural events, war, terrorism, government measures, pandemics, power failures, telecommunications network failures, cyberattacks, failures of payment service providers, market data providers, Telegram or MetaTrader. Claims arising from temporary outages do not exist to the extent permitted by law.

§ 22 Third-Party Providers and External Services

Third-party services are used for certain functions, in particular Stripe (payment processing), Twilio Verify (SMS verification), MetaTrader 4/5 (data synchronisation), Twelve Data or comparable market data providers (pre-market scanner), Telegram (notifications), and hosting and infrastructure services.

TriaTex is not liable for disruptions, outages or restrictions caused by third-party providers. The user is also obliged to comply with the terms of use of the third-party providers they use.

§ 23 Data Export, Account Deletion and Data Deletion

The user may delete their account at any time or request its deletion. After termination or account deletion, personal data will be deleted within 30 days unless statutory retention obligations apply. Invoice and payment data will be stored for 10 years in accordance with statutory retention requirements.

Where technically available, the user may export their trading data as CSV or PDF before the end of the contract. There is no entitlement to the restoration of individual files or data from backups. The user is personally responsible for exporting and backing up all desired data before termination.

§ 24 Suspension, Restriction and Extraordinary Termination

TriaTex may temporarily suspend access or terminate the contract extraordinarily for good cause. Good cause exists in particular in cases of:

• false registration details, multiple accounts, account sharing
• payment default, chargebacks
• misuse of the platform, uploading unlawful content, infringement of third-party rights
• reverse engineering, manipulation of the platform, circumvention of technical protection measures
• scraping, automated attacks, DDoS attacks
• abusive use of the Expert Advisor or bots
• exceeding the bot transaction limit or endangering system stability

Where possible and reasonable, TriaTex will inform the user before a permanent suspension. In cases of serious violations, TriaTex may suspend or delete the account without prior notice.

§ 25 Warranty

Statutory warranty rights apply to the extent they cannot be effectively limited by these GTC.

TriaTex does not warrant that the platform is suitable for any particular economic, trading or prop-firm purpose. TriaTex does not warrant the accuracy, completeness, currency or permanent availability of data originating from users, MetaTrader, brokers, prop firms, market data providers or third-party providers. Technical errors must be reported by the user in a comprehensible manner.

§ 26 Liability and Limitation of Liability

TriaTex is liable without limitation for intent, gross negligence, damages arising from injury to life, body or health, and where mandatory statutory liability applies.

In cases of simple negligence, TriaTex is only liable for breach of material contractual obligations and in that case limited to the contractually typical, foreseeable damage and to the fees actually paid by the user to TriaTex in the last 12 months.

TriaTex is not liable for trading losses, lost profits, missed trading opportunities, lost prop firm challenges, suspended broker accounts, refused payouts, margin calls, slippage, broker errors, market data errors or malfunctions of external systems, to the extent permitted by law.

§ 27 Early Access and Beta Features

The Premium plan may include early access features. Early access features are new, experimental or not yet fully matured features that may contain errors, be incomplete or may be modified, restricted or discontinued at any time.

There is no entitlement to the permanent provision of specific early access or beta features. The user uses these features at their own risk.

§ 28 Changes to the Platform and Plans

TriaTex may technically develop, adapt, improve or replace functions, provided the essential contractual purpose of the plan booked is not nullified. Changes may be necessary in particular for security reasons, for error correction, due to changed legal requirements, due to changes by third-party providers or for economic reasons.

Price changes will be notified to the user by email at least 30 days before they take effect. If the user does not agree to a price change, they may cancel the subscription at the end of the current billing period.

§ 29 Changes to the GTC

Changes to these GTC will be notified to the user by email. If the user does not object within 30 days of receipt of the notification of change, the new GTC shall be deemed accepted, provided the change is reasonable for the user and TriaTex has informed the user of the right to object, the deadline and the consequences of silence.

If the user objects in time, TriaTex may terminate the contract with ordinary notice. Changes requiring express consent only take effect with express consent.

§ 30 Privacy

The separate Privacy Policy in its current version applies. The Privacy Policy provides information on the type, scope, purpose and legal basis of the processing of personal data as well as the rights of users.

§ 31 Language

These GTC may be provided in German, English, Portuguese, Spanish, Italian and French. In the event of contradictions or discrepancies between different language versions, the German version shall prevail.

§ 32 Applicable Law and Jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the country in which the user is habitually resident remain unaffected.

The place of jurisdiction is Oberhausen, provided the user is a merchant or does not have a general place of jurisdiction in Germany. Statutory places of jurisdiction apply for consumers.

§ 33 Final Provisions

Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.

Rights and obligations under the contract may only be transferred by the user to third parties with the prior consent of TriaTex. TriaTex may transfer rights and obligations to affiliated companies or legal successors, provided this does not result in material disadvantages for the user.

§ 34 Contact

Investment Coins UG (haftungsbeschränkt)
Hiesfelderstr. 103
46147 Oberhausen
Germany
Email: info@investment-coins.de

Appendix 1: Right of Withdrawal Notice

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us, Investment Coins UG (haftungsbeschränkt), Hiesfelderstr. 103, 46147 Oberhausen, Germany, Email: info@investment-coins.de, by means of a clear statement of your decision to withdraw from this contract. You may use the sample withdrawal form in Appendix 2 for this purpose. To meet the withdrawal deadline, it is sufficient that you send your communication exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw. We will carry out such reimbursement using the same means of payment that you used for the initial transaction.

If you requested that services begin during the withdrawal period, you shall pay us an amount proportional to the services already performed up to the time you communicate your withdrawal.

Early Lapse of Right of Withdrawal

The right of withdrawal lapses early if you have expressly agreed that TriaTex begins performing the contract before the withdrawal period expires and you have confirmed that you will lose your right of withdrawal upon full performance by TriaTex.

Appendix 2: Sample Withdrawal Form

If you wish to withdraw from the contract, please complete this form and send it to:

Investment Coins UG (haftungsbeschränkt)
Hiesfelderstr. 103
46147 Oberhausen
Germany
Email: info@investment-coins.de

I hereby withdraw from the contract concluded by me for the use of the TriaTex platform.

Ordered on: ______________________________
User's name: ______________________________
User account email: ______________________________
User's address: ______________________________
Date: ______________________________
Signature (for paper submission only): ______________________________

Appendix 3: Consumer Information Prior to Conclusion of Contract

• Essential characteristics: TriaTex is a web-based trading management platform for documentation, analysis and management of trading data with MT4/MT5 synchronisation, journal, statistics, Rule Watcher, prop firm rule monitoring, pre-market scanner, Telegram notifications, bot monitoring and export functions.
• Contracting party: Investment Coins UG (haftungsbeschränkt), Hiesfelderstr. 103, 46147 Oberhausen, Email: info@investment-coins.de
• Prices: Free – no charge; Pro – €9.90/month; Premium – €29.90/month. A discount of 20% may be granted for annual payment.
• Conclusion of contract: The contract commences with registration. Paid functions are activated after selection and successful payment via Stripe.
• Contract language: The binding contract language is German. Translations are available; in case of discrepancies, the German version prevails.
• Duration and cancellation: Paid subscriptions run monthly or annually and may be cancelled at any time with effect from the end of the current billing period.
• Right of withdrawal: Consumers have the statutory right of withdrawal pursuant to Appendix 1.
• Contact and complaints: info@investment-coins.de

Appendix 4: Plan, Limit and Feature Overview

Appendix 5: Special Technical Notes on EA, Data and Alerts

As described, the Expert Advisor is a pure synchronisation tool. It reads data from MetaTrader 4 or MetaTrader 5 and transmits it to TriaTex. It does not open trades, close trades, modify orders or modify positions.

The platform processes in connection with MT4/MT5 in particular: positions, account balance, equity, drawdown, profit and loss, broker name, account number, open and closed positions, trade times, instruments, lot sizes, and order and position data.

The user must verify all data relevant to trading decisions in the original systems, in particular with the broker, in MetaTrader and with the respective prop firm. Displays within TriaTex may be delayed, incomplete, erroneous or unavailable due to technical failures.

Telegram notifications, Rule Watcher warnings, audio alerts, pre-market scan results and bot analyses serve only as technical hints. They do not replace the user's own monitoring and control. Responsibility for risks, position sizes, trading decisions, bot configurations, prop firm rules and broker conditions lies solely with the user.

Appendix 6: Special Risk Notes for Trading, Prop Trading and Bots

Trading in financial instruments can lead to significant losses. Leveraged products, margin trading, futures, CFDs, forex, cryptocurrencies and comparable products may involve particularly high risks. The user should only invest capital whose loss they can economically afford.

Prop trading providers may apply their own rules, interpretations, technical measurement methods and sanctions. TriaTex can technically support such rules but does not guarantee that all rules will be recognised completely, correctly or in time.

Bots and automated strategies can trigger many transactions very quickly, multiply errors and cause significant losses. The user must continuously monitor bots and set safety limits themselves.

The System Confidence Score, bot analysis and other metrics are not a guarantee of stability, profitability or risk limitation of a bot. They are merely technical analyses based on available data.

The user is responsible for independently reviewing and controlling their strategy, risk, position sizes, prop firm requirements and broker conditions.